business website maintenance

How We Make It Easier

Project management setup

When you partner with us, we create a workspace on our CRM so that you can list down all your requirements and assign tasks to our team in real-time. It helps you to stay updated about your project’s progress.

Dedicated account manager

At MakkPress, our prime focus is on client’s ease. We assign you a dedicated manager who is your go-to person for any discussion, update or requirement so that you don’t end up calling multiple people explaining what you need.

Bugs and urgent issue fixation

Despite several attempts to keep your website in good shape, there are many unexpected issues that pop-up, interfering with the smooth operation of your site. At MakkPress, our experts identify these issues well in time and fix them swiftly.

Routine website changes

Whether you want to introduce new offers or make small modifications in layout, our experts take care of all the aspects so that your website is always at its best and always stays on your clients’ mind.

Website speed optimization

If your website takes more than a few seconds to load, prospective clients wouldn’t take long in switching to another website. Being in the business for quite some time now, we know the factors that affect site speed and work on them to ensure that your site loads quickly.

Search engine optimization

Optimizing for search engines is not a one- time task but a continuous process. Our experts deploy all the search engine tactics to enhance the discoverability of your site in search engines so that your prospective clients can find you, boosting leads.

Additional features integration

Whether you want to add new features to your appointment booking mechanism or integrate social media buttons, we can do it all to ensure that you have a customer-friendly website.

How We Do It

  1. We discuss your business requirements and goals to prepare a customized proposal defining the scope of your project.
  2. Once you pay for your monthly package or the hours you have purchased, we start working on your project.
  3. We assign a dedicated account manager for your project who is your single point of contact.
  4. We create a dashboard in which you can update your requirements and assign tasks in real time.
  5. Time is logged in our client dashboard for every task you assign.
  6. At the end of the month/ pre-decided hours, we send a detailed hour report.
  7. You can check this dashboard at any point of time.
  8. In case you have any concerns regarding adjustment of hours, we resolve it swiftly.

FAQs

Is there a minimum number of hours I need to buy?

We offer hours’ buckets. Usually, maintenance work spans to nearly 10 hours a week, so you can buy 40 hours for a month. Since we deploy our expert personnel to your project, you need to purchase a minimum of 5hours.

When you avail our maintenance packages, you can use the total number of hours in your scope of project for 1 year, at the end of which the remaining time lapses.

You can avail our maintenance packages starting at $40 per hour.You can discuss your requirements with our sales team and they will help you determine the number of hours you need to buy based on your work.

You can communicate with your dedicated account manager using email, Skype or even Whatsapp. Not only this, they are always available for video calls.

We typically get back to you within 8hrs (except on weekends). In case you have a requirement that needs urgent attention, we can get it fixed within a short time period. You can get support on weekend incurring additional charges.

We accept wire transfer, Paypal and Payoneer.