Client satisfaction is a major factor of our work process; we work to provide a great experience and awesome products for the clients. Our cancellation and refund policy is stated below
- All our projects are based on phases ( i.e design, development , etc)
- Each phase has a defined costing, these phases are put together on scope document which is provided to client to make sure there is no confusion. In case client is looking for cancellation or reversals.
- Once client has given final approval for a phase, payment made for that phase will not be refunded. As each phase takes time and resources so refund is not possible.
- No refund will be offer if a project is left abandoned by client for more than 30 days
- In case, project is terminated on mutual basis, client can take all the competed work and no further payments need to be made. No previous payment refunded.
- SEO and marketing packages are not refundable, client can stop this service when current package period he has paid for is over.
- Makkpress Technologies holds the right to change payment terms if feel necessary at any point of time.