A Glimpse of Our E-commerce Virtual Assistant Services
When you avail eCommerce virtual assistant services from MakkPress, our VAs serve as partners in your growth. They give valuable suggestions from time to time to broaden your growth prospects and enhance the profitability of your business.

Urgent Issues and Critical Bugs’ Fixation
Our BigCommerce virtual assistants analyze your website to identify any bugs before they cause any serious harm to your website.

Content Updates
Whether you want to make your brand’s tone more edgy or simply make small tweaks on your website, we do it all with considerable ease.

Website Performance and Security Enhancement
We take care of all the technical aspects to improve your website’s overall performance and protect it from all the possible threats.

Store Maintenance, i.e., Routine Website Changes
Whether you want to update the price of a product or introduce a new promotional offer, we keep your website up-to-date.

Social Media Marketing
Our experts help you stay in the mind of your target audience and keep them engaged to create a lasting relationship with them.

Email Marketing
We create targeted campaigns for buyers who are in the different stages of your sales funnel to induce them to take the call-to-action.

Search Engine Optimization
We deploy proven tactics to boost your visibility in the search results and significantly increase the qualified traffic on your website.

Customer Support
When you hire a BigCommerce virtual assistant from MakkPress, they handle all your customer queries and complaints via email.

Image Editing and Update
We understand that images play a central role in keeping visitors engaged and use high-quality images to create a long- lasting impact.

Product Descriptions Writing and Updates
Our writers are adept at updating descriptions or writing new ones right from the scratch to present the features of your product in a positive light.
How We Make It Easier
- When you make up your mind to work with MakkPress, one of our experts gets back to you to discuss your business requirements in detail.
- Based on this discussion, we ascertain the estimated time to cater to your needs.
- When you make the initial payment, we create a dashboard so that you can assign tasks to your eCommerce VA in real time.
- For every task that you designate, we log in the number of hours taken to complete it.
- We send you an hourly report at the end of the month or your hourly package, whichever is the case.
- You can monitor the progress on your project and stay updated.
- If you have any apprehension about the number of hours, we resolve it swiftly.
If you spend all your time managing your store, when will you grow your business? Be smart and leave it to the experts!
Get My BigCommerce Virtual Assistant Proposal
FAQs
We offer hours’ buckets. Usually, the work spans nearly 10-15 hours a week and can vary as per your specific business requirements. Since we deploy our dedicated BigCommerce virtual assistant to your project, you need to purchase a minimum of 5hours.
Can I use my leftover hours in another month?
When you avail our VA services’ package or a fixed number of hours, you can use them for 1 year, at the end of which the remaining time gets nullified.
What is your pricing structure?
Our virtual assistant packages start from $25 per hour. You can get in touch with us and we will help you determine the number of hours that you need to buy based on your work.
How can I communicate with you?
Communicating with your VA wouldn’t ever be a problem. You can talk to them via phone, Skype, Whatsapp or email, whichever way is convenient for you.
What is your average response time?
When you choose MakkPress as your virtual assistant agency, we generally get back to you within 8hrs (except on weekends). In case you have a critical issue that needs urgent attention, we get it fixed quickly. You can also get support on the weekend by incurring additional charges.
How can I pay?
We accept transfers via Paypal, Payoneer and wire.